Canny vs Delighted
Side-by-side from the Top 11 ranking of The 11 Best Customer Feedback Tools. Last verified June 13, 2026.
The short answer
Canny ranks higher on Top 11 (#2 vs #7) for Teams collecting and acting on feedback. The best tool for managing feature requests and communicating product updates via a public roadmap.
At a glance
| Canny | Delighted | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best Customer Feedback Tools | #7 / The 11 Best Customer Feedback Tools |
| Score (out of 9.4) | 9 | 8 |
| Best for | Feature requests and public roadmaps | Simple, multi-channel NPS/CSAT surveys |
| Pricing | $$$ ($400 to $999+/mo) | $$ ($0 to $224+/mo) |
| HQ | Remote | Palo Alto, USA |
| Founded | 2017 | 2013 |
Canny
The best tool for managing feature requests and communicating product updates via a public roadmap.
canny.ioDelighted
The fastest way to deploy beautiful NPS, CSAT, and CES surveys via email, web, or SMS.
delighted.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.