Klaviyo vs Gorgias
Side-by-side from the Top 11 rankings of The 11 Best Email Marketing Platforms for Ecommerce (2026) and The 11 Best Customer Support Software (2026). Last verified June 11, 2026.
The short answer
Klaviyo ranks higher on Top 11 (#1 vs #4) for Ecommerce brands running flows and campaigns / Small and mid-size businesses choosing help desk and support software (Zendesk alternatives). Unbeatable Shopify data integration for powerful segmentation.
At a glance
| Klaviyo | Gorgias | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best Email Marketing Platforms for Ecommerce (2026) | #4 / The 11 Best Customer Support Software (2026) |
| Score (out of 9.4) | 9.4 | 8.6 |
| Best for | Shopify power users | The definitive help desk for e-commerce |
| Pricing | $$$ ($200 to $1,500+/mo) | $$$ ($50 to $900+/mo) |
| HQ | Boston, USA | San Francisco, USA |
| Founded | 2012 | 2015 |
Klaviyo
Unbeatable Shopify data integration for powerful segmentation.
www.klaviyo.comSee full entry in The 11 Best Email Marketing Platforms for Ecommerce (2026)
Gorgias
The best choice for e-commerce stores due to deep platform integrations.
www.gorgias.comSee full entry in The 11 Best Customer Support Software (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.