Pendo vs Delighted

Side-by-side from the Top 11 rankings of The 11 Best Digital Adoption Platforms and The 11 Best Customer Feedback Tools. Last verified June 15, 2026.

The short answer

Pendo ranks higher on Top 11 (#2 vs #7) for Product and customer success teams guiding users through software onboarding / Teams collecting and acting on feedback. Best-in-class product analytics combined with strong user guidance tools.

At a glance

	Pendo	Delighted
Top 11 rank	#2 / The 11 Best Digital Adoption Platforms	#7 / The 11 Best Customer Feedback Tools
Score (out of 9.4)	9	8
Best for	Product teams needing analytics	Simple, multi-channel NPS/CSAT surveys
Pricing	$$$$ (>$25,000/yr)	$$ ($0 to $224+/mo)
HQ	Raleigh, USA	Palo Alto, USA
Founded	2013	2013

Pendo

Best-in-class product analytics combined with strong user guidance tools.

www.pendo.io

See full entry in The 11 Best Digital Adoption Platforms

Delighted

The fastest way to deploy beautiful NPS, CSAT, and CES surveys via email, web, or SMS.

delighted.com

See full entry in The 11 Best Customer Feedback Tools

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.