SurveySparrow vs Zonka Feedback
Side-by-side from the Top 11 rankings of The 11 Best Survey Software Tools (2026) and Best NPS Survey Software. Last verified June 20, 2026.
The short answer
SurveySparrow ranks higher on Top 11 (#7 vs #10) for Teams running customer surveys, NPS, and market research / CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback. Boosts mobile response rates with a chat-like interface.
At a glance
| SurveySparrow | Zonka Feedback | |
|---|---|---|
| Top 11 rank | #7 / The 11 Best Survey Software Tools (2026) | #10 / Best NPS Survey Software |
| Score (out of 9.4) | 7.9 | 7.7 |
| Best for | Mobile-first conversational surveys | Affordable multi-channel including offline |
| Pricing | $ ($19 to $59/mo) | $$ (published tiers; from ~$49/mo by responses) |
| HQ | Palo Alto, USA | Wilmington, United States |
| Founded | 2017 | 2014 |
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.