What is a business associate agreement (baa)?
A HIPAA-required contract between a healthcare organization and a vendor that handles protected health information, specifying how the vendor will safeguard that data and its obligations if a breach occurs.
Who uses one?
Provider marketing teams, patient access centers, health systems, and life-sciences commercial teams managing patient and referral relationships
What does it cost?
Pricing varies. The cheapest provider in our Top 11 starts around $300/mo. See the cheapest providers ranked.
How do I pick one?
Read the full methodology for our 9.4-point scoring framework, then look at the canonical Salesforce Health Cloud vs Microsoft Cloud for Healthcare vs Veeva CRM: 11 Best Healthcare CRM Software 2026. If you want a slice of the ranking by price, fit, or compliance, jump to: cheapest · highest-rated · fastest onboarding.
Source: Top 11 Salesforce Health Cloud vs Microsoft Cloud for Healthcare vs Veeva CRM: 11 Best Healthcare CRM Software 2026, verified July 14, 2026.