The 11 highest-rated healthcare · customer relationship management
The highest-rated provider in the Top 11 The 11 Best Healthcare CRM Software (2026) is Salesforce Health Cloud at 9.2/9.4, followed by Microsoft Cloud for Healthcare (8.9/9.4).
Why this answer
Sorted by our 9.4-point composite score across 6 weighted criteria (see /methodology). Identical to the canonical ranking when the canonical ranking is also score-ordered.
Showing the top 11 of 11+ screened. Methodology at /methodology.
#1Salesforce Health Cloud(rank #1 in The 11 Best Healthcare CRM Software (2026))
9.2/9.4The most complete enterprise choice for a single patient view.
Full Salesforce Health Cloud review · Compare: Salesforce Health Cloud vs Microsoft Cloud for Healthcare · Alternatives
#2Microsoft Cloud for Healthcare(rank #2 in The 11 Best Healthcare CRM Software (2026))
8.9/9.4The native choice for organizations built on Microsoft.
#3Veeva CRM(rank #3 in The 11 Best Healthcare CRM Software (2026))
8.7/9.4The dominant CRM for pharma and medtech commercial teams.
#4LeadSquared(rank #4 in The 11 Best Healthcare CRM Software (2026))
8.5/9.4Strong at turning patient inquiries into appointments.
#5Creatio(rank #5 in The 11 Best Healthcare CRM Software (2026))
8.3/9.4The most configurable no-code healthcare CRM.
#6Keona Health(rank #6 in The 11 Best Healthcare CRM Software (2026))
8/9.4Purpose-built for provider access and triage teams.
#7SolutionReach(rank #7 in The 11 Best Healthcare CRM Software (2026))
7.8/9.4Practice-friendly patient messaging and reminders.
#8Zoho CRM(rank #8 in The 11 Best Healthcare CRM Software (2026))
7.6/9.4The value option when budget outweighs clinical depth.
#9Pega(rank #9 in The 11 Best Healthcare CRM Software (2026))
7.6/9.4Enterprise case management and decisioning for payers.
#10Playmaker CRM(rank #10 in The 11 Best Healthcare CRM Software (2026))
7.4/9.4The referral CRM built for post-acute and home health.
#11Actium Health(rank #11 in The 11 Best Healthcare CRM Software (2026))
7.1/9.4AI that decides which patient to reach next and why.
Methodology: /methodology · No paid placement ever · Verified .