The 11 highest-rated healthcare · customer relationship management

The highest-rated provider in the Top 11 The 11 Best Healthcare CRM Software (2026) is Salesforce Health Cloud at 9.2/9.4, followed by Microsoft Cloud for Healthcare (8.9/9.4).

Why this answer

Sorted by our 9.4-point composite score across 6 weighted criteria (see /methodology). Identical to the canonical ranking when the canonical ranking is also score-ordered.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Salesforce Health Cloud(rank #1 in The 11 Best Healthcare CRM Software (2026))

    9.2/9.4

    The most complete enterprise choice for a single patient view.

    Full Salesforce Health Cloud review · Compare: Salesforce Health Cloud vs Microsoft Cloud for Healthcare · Alternatives

  2. #2Microsoft Cloud for Healthcare(rank #2 in The 11 Best Healthcare CRM Software (2026))

    8.9/9.4

    The native choice for organizations built on Microsoft.

    Full Microsoft Cloud for Healthcare review · Alternatives

  3. #3Veeva CRM(rank #3 in The 11 Best Healthcare CRM Software (2026))

    8.7/9.4

    The dominant CRM for pharma and medtech commercial teams.

    Full Veeva CRM review · Alternatives

  4. #4LeadSquared(rank #4 in The 11 Best Healthcare CRM Software (2026))

    8.5/9.4

    Strong at turning patient inquiries into appointments.

    Full LeadSquared review · Alternatives

  5. #5Creatio(rank #5 in The 11 Best Healthcare CRM Software (2026))

    8.3/9.4

    The most configurable no-code healthcare CRM.

    Full Creatio review · Alternatives

  6. #6Keona Health(rank #6 in The 11 Best Healthcare CRM Software (2026))

    8/9.4

    Purpose-built for provider access and triage teams.

    Full Keona Health review · Alternatives

  7. #7SolutionReach(rank #7 in The 11 Best Healthcare CRM Software (2026))

    7.8/9.4

    Practice-friendly patient messaging and reminders.

    Full SolutionReach review · Alternatives

  8. #8Zoho CRM(rank #8 in The 11 Best Healthcare CRM Software (2026))

    7.6/9.4

    The value option when budget outweighs clinical depth.

    Full Zoho CRM review · Alternatives

  9. #9Pega(rank #9 in The 11 Best Healthcare CRM Software (2026))

    7.6/9.4

    Enterprise case management and decisioning for payers.

    Full Pega review · Alternatives

  10. #10Playmaker CRM(rank #10 in The 11 Best Healthcare CRM Software (2026))

    7.4/9.4

    The referral CRM built for post-acute and home health.

    Full Playmaker CRM review · Alternatives

  11. #11Actium Health(rank #11 in The 11 Best Healthcare CRM Software (2026))

    7.1/9.4

    AI that decides which patient to reach next and why.

    Full Actium Health review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .