Top 11 support · ticketing that work with Slack

Zendesk is the highest-ranked provider in the Top 11 The 11 Best Help Desk Software that integrates with Slack.

Why this answer

Filtered to entries that publicly document a Slack integration. We do not include "API available" as proof of integration — there has to be a named connector or first-class workflow.

Showing all 9 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Help Desk Software.

  1. #1Zendesk(rank #1 in The 11 Best Help Desk Software)

    9.3/9.4

    The most powerful and scalable enterprise-grade help desk with an unmatched app ecosystem.

    Full Zendesk review · Compare: Zendesk vs Freshdesk · Alternatives

  2. #2Freshdesk(rank #2 in The 11 Best Help Desk Software)

    9.1/9.4

    A powerful, user-friendly platform offering the best balance of features and affordability.

    Full Freshdesk review · Alternatives

  3. #3HubSpot Service Hub(rank #3 in The 11 Best Help Desk Software)

    8.9/9.4

    Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.

    Full HubSpot Service Hub review · Alternatives

  4. #4Intercom(rank #4 in The 11 Best Help Desk Software)

    8.7/9.4

    The leader in proactive, in-app messaging and AI-powered conversational support.

    Full Intercom review · Alternatives

  5. #5Salesforce Service Cloud(rank #5 in The 11 Best Help Desk Software)

    8.5/9.4

    The enterprise standard for support when deeply embedded in the Salesforce ecosystem.

    Full Salesforce Service Cloud review · Alternatives

  6. #6Zoho Desk(rank #6 in The 11 Best Help Desk Software)

    8.2/9.4

    An exceptionally feature-rich help desk at a highly competitive price point.

    Full Zoho Desk review · Alternatives

  7. #7Help Scout(rank #7 in The 11 Best Help Desk Software)

    8/9.4

    A simple, elegant help desk focused on personal, human-to-human customer conversations.

    Full Help Scout review · Alternatives

  8. #8Jira Service Management(rank #9 in The 11 Best Help Desk Software)

    7.6/9.4

    The top choice for ITSM and teams needing tight integration with developer workflows.

    Full Jira Service Management review · Alternatives

  9. #9Linear(rank #11 in The 11 Best Help Desk Software)

    7.1/9.4

    A developer-first issue tracker used as a hybrid tool for product-aligned support.

    Full Linear review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .