Top 11AI made for AI

Free product · feedback in the Top 11

6 providers in the Top 11 The 11 Best Customer Feedback Tools offer a free tier; the most credible is Hotjar.

Why this answer

Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.

Showing all 6 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Customer Feedback Tools.

  1. #1Hotjar(rank #1 in The 11 Best Customer Feedback Tools)

    Free tier

    Connects user behavior analytics with direct feedback collection in a single, easy-to-use platform.

    Full Hotjar review · Compare: Hotjar vs Sprig · Alternatives

  2. #2Sprig(rank #3 in The 11 Best Customer Feedback Tools)

    Free tier

    Best for contextual in-product surveys and AI-driven analysis of open-text feedback.

    Full Sprig review · Alternatives

  3. #3Pendo(rank #5 in The 11 Best Customer Feedback Tools)

    Free tier

    An integrated suite for analytics, in-app guides, and feedback, best for mature product orgs.

    Full Pendo review · Alternatives

  4. #4Delighted(rank #7 in The 11 Best Customer Feedback Tools)

    Free tier

    The fastest way to deploy beautiful NPS, CSAT, and CES surveys via email, web, or SMS.

    Full Delighted review · Alternatives

  5. #5Survicate(rank #8 in The 11 Best Customer Feedback Tools)

    Free tier

    A flexible survey tool with excellent integrations for marketing automation platforms like HubSpot.

    Full Survicate review · Alternatives

  6. #6Dovetail(rank #11 in The 11 Best Customer Feedback Tools)

    Free tier

    A research repository for analyzing and finding insights in qualitative data from any source.

    Full Dovetail review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .