Goodcall red flags & complaints

Verified public risk signal level for Goodcall: none (as of September 16, 2026).

Live product. Monthly rates of $79, $129 and $249 per agent, annual rates of $66, $108 and $208, unlimited minutes, unique customer caps of 100, 250 and 500 with $0.50 overage, and Zapier and Google Voice as the named integrations were all read on goodcall.com/pricing on 16 September 2026. No dental practice management integration and no HIPAA statement on the pages read. No adverse public signals found.

Signals on file

None. We searched data breaches, court filings, BBB billing complaints, and support-rating trend lines — nothing material surfaced as of our last verification.

What customers criticise (separate from risk signals)

The named integrations are Zapier and Google Voice. Zapier does not reach a Dentrix install running on a server in the back office, so for most practices the booking does not arrive in the chair schedule at all. The industries named on the pricing page are salons, business process outsourcing and general appointment scheduling; dental is not among them and nothing in the product knows what hygiene recall means. No HIPAA statement was found on the pages read. On this rubric it loses most of the 35 percent and all of the 15 percent.

If you’re reconsidering

See alternatives to Goodcall, or read the full Goodcall review.

Source: Top 11 risk-signal review, last checked September 16, 2026. We publish complaints, not compliments. File a new complaint.