Smith.ai AI Receptionist red flags & complaints

Verified public risk signal level for Smith.ai AI Receptionist: none (as of October 1, 2026).

Live product. Free $0 for 25 calls then $3 a call, Pro at $150 for 75 calls, $270 for 150 and $500 for 300 with $2.50, $2.30 and $2.17 per extra call, Enterprise from $500 for 300 calls and $800 for 500 at $2.10 per extra call, custom above 1,000, native Clio and Zapier integrations, and the 10 percent spam removal all read on smith.ai/pricing/ai-receptionist on 1 October 2026. Human receptionist rates read on smith.ai/pricing/receptionists. 8am MyCase and Actionstep read on smith.ai/integrations. No adverse public signals found.

Signals on file

None. We searched data breaches, court filings, BBB billing complaints, and support-rating trend lines — nothing material surfaced as of our last verification.

What customers criticise (separate from risk signals)

It answers the phone. It will not draft, research or read a file, so it solves one leak, not the matter workflow. The integrations page rendered only part of its list for us, so we could confirm Clio, 8am MyCase, Actionstep and Zapier and nothing beyond. Per call pricing means a busy month costs more, and above 1,000 calls is custom.

If you’re reconsidering

See alternatives to Smith.ai AI Receptionist, or read the full Smith.ai AI Receptionist review.

Source: Top 11 risk-signal review, last checked October 1, 2026. We publish complaints, not compliments. File a new complaint.