Top 11 customer success · support software that work with Slack
Intercom is the highest-ranked provider in the Top 11 The 11 Best Customer Support Software that integrates with Slack.
Why this answer
Filtered to entries that publicly document a Slack integration. We do not include "API available" as proof of integration — there has to be a named connector or first-class workflow.
Showing all 10 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Customer Support Software.
#1Intercom(rank #1 in The 11 Best Customer Support Software)
9.2/9.4The best for proactive, AI-driven conversational support, moving beyond traditional ticketing.
Full Intercom review · Compare: Intercom vs Front · Alternatives
#2Front(rank #2 in The 11 Best Customer Support Software)
9/9.4Excellent for collaborative, multi-stakeholder communication centered around an inbox.
#3Help Scout(rank #3 in The 11 Best Customer Support Software)
8.8/9.4The best for simplicity, great UX, and outstanding value for money.
#4Freshdesk(rank #5 in The 11 Best Customer Support Software)
8.4/9.4A powerful, feature-packed Zendesk alternative with strong omnichannel support.
#5HubSpot Service Hub(rank #6 in The 11 Best Customer Support Software)
8.2/9.4The default choice for support if you already use HubSpot CRM.
#6Zoho Desk(rank #7 in The 11 Best Customer Support Software)
8/9.4Offers an incredible number of features for an unbeatable price.
#7LiveAgent(rank #8 in The 11 Best Customer Support Software)
7.8/9.4A very fast live chat widget and broad channel support.
#8Groove(rank #9 in The 11 Best Customer Support Software)
7.6/9.4A clean, simple shared inbox perfect for small teams.
#9HelpCrunch(rank #10 in The 11 Best Customer Support Software)
7.4/9.4Bundles support, email marketing, and pop-ups into one affordable tool.
#10Crisp(rank #11 in The 11 Best Customer Support Software)
7.2/9.4A broad, all-in-one messaging platform, not just a help desk.
Methodology: /methodology · No paid placement ever · Verified .