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Top 11 it · service management that work with Slack

Jira Service Management is the highest-ranked provider in the Top 11 The 11 Best ITSM Software Platforms that integrates with Slack.

Why this answer

Filtered to entries that publicly document a Slack integration. We do not include "API available" as proof of integration — there has to be a named connector or first-class workflow.

Showing all 5 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best ITSM Software Platforms.

  1. #1Jira Service Management(rank #2 in The 11 Best ITSM Software Platforms)

    9.1/9.4

    Best for DevOps teams due to its native integration with Jira Software for code-to-customer workflows.

    Full Jira Service Management review · Compare: Jira Service Management vs Freshservice · Alternatives

  2. #2Freshservice(rank #3 in The 11 Best ITSM Software Platforms)

    8.9/9.4

    The best option for usability and quick setup, especially for mid-market teams.

    Full Freshservice review · Alternatives

  3. #3ManageEngine ServiceDesk Plus(rank #4 in The 11 Best ITSM Software Platforms)

    8.7/9.4

    Offers the best value by bundling ITSM, ITAM, and endpoint management features.

    Full ManageEngine ServiceDesk Plus review · Alternatives

  4. #4SolarWinds Service Desk(rank #5 in The 11 Best ITSM Software Platforms)

    8.5/9.4

    A balanced ITSM tool with standout, fully integrated IT asset management features.

    Full SolarWinds Service Desk review · Alternatives

  5. #5monday.com(rank #11 in The 11 Best ITSM Software Platforms)

    7.1/9.4

    A flexible Work OS, not a true ITSM tool, for teams wanting simple, visual request tracking.

    Full monday.com review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .