The 11 cheapest customer success · support software

The cheapest provider in the Top 11 The 11 Best Customer Support Software is Freshdesk, followed by HubSpot Service Hub.

Why this answer

Sorted by published starting price, lowest first. We use each provider's lowest documented price band; where pricing is undisclosed, the entry falls to the bottom of the list.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Freshdesk(rank #5 in The 11 Best Customer Support Software)

    A powerful, feature-packed Zendesk alternative with strong omnichannel support.

    Full Freshdesk review · Compare: Freshdesk vs HubSpot Service Hub · Alternatives

  2. #2HubSpot Service Hub(rank #6 in The 11 Best Customer Support Software)

    The default choice for support if you already use HubSpot CRM.

    Full HubSpot Service Hub review · Alternatives

  3. #3Zoho Desk(rank #7 in The 11 Best Customer Support Software)

    Offers an incredible number of features for an unbeatable price.

    Full Zoho Desk review · Alternatives

  4. #4LiveAgent(rank #8 in The 11 Best Customer Support Software)

    A very fast live chat widget and broad channel support.

    Full LiveAgent review · Alternatives

  5. #5Crisp(rank #11 in The 11 Best Customer Support Software)

    A broad, all-in-one messaging platform, not just a help desk.

    Full Crisp review · Alternatives

  6. #6HelpCrunch(rank #10 in The 11 Best Customer Support Software)

    $15/mo+

    Bundles support, email marketing, and pop-ups into one affordable tool.

    Full HelpCrunch review · Alternatives

  7. #7Groove(rank #9 in The 11 Best Customer Support Software)

    $19/mo+

    A clean, simple shared inbox perfect for small teams.

    Full Groove review · Alternatives

  8. #8Help Scout(rank #3 in The 11 Best Customer Support Software)

    $20/mo+

    The best for simplicity, great UX, and outstanding value for money.

    Full Help Scout review · Alternatives

  9. #9Gorgias(rank #4 in The 11 Best Customer Support Software)

    $50/mo+

    The best choice for e-commerce stores due to deep platform integrations.

    Full Gorgias review · Alternatives

  10. #10Front(rank #2 in The 11 Best Customer Support Software)

    $59/mo+

    Excellent for collaborative, multi-stakeholder communication centered around an inbox.

    Full Front review · Alternatives

  11. #11Intercom(rank #1 in The 11 Best Customer Support Software)

    $74/mo+

    The best for proactive, AI-driven conversational support, moving beyond traditional ticketing.

    Full Intercom review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .