Free customer success · support software in the Top 11
5 providers in the Top 11 The 11 Best Customer Support Software offer a free tier; the most credible is Freshdesk.
Why this answer
Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.
Showing all 5 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Customer Support Software.
#1Freshdesk(rank #5 in The 11 Best Customer Support Software)
Free tierA powerful, feature-packed Zendesk alternative with strong omnichannel support.
Full Freshdesk review · Compare: Freshdesk vs HubSpot Service Hub · Alternatives
#2HubSpot Service Hub(rank #6 in The 11 Best Customer Support Software)
Free tierThe default choice for support if you already use HubSpot CRM.
#3Zoho Desk(rank #7 in The 11 Best Customer Support Software)
Free tierOffers an incredible number of features for an unbeatable price.
#4LiveAgent(rank #8 in The 11 Best Customer Support Software)
Free tierA very fast live chat widget and broad channel support.
#5Crisp(rank #11 in The 11 Best Customer Support Software)
Free tierA broad, all-in-one messaging platform, not just a help desk.
Methodology: /methodology · No paid placement ever · Verified .