Free customer success · support software in the Top 11

5 providers in the Top 11 Intercom vs Front vs Help Scout: 11 Best Customer Support Software 2026 offer a free tier; the most credible is Freshdesk.

Why this answer

Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.

Showing all 5 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked Intercom vs Front vs Help Scout: 11 Best Customer Support Software 2026.

  1. #1Freshdesk(rank #5 in Intercom vs Front vs Help Scout: 11 Best Customer Support Software 2026)

    Free tier

    A powerful, feature-packed Zendesk alternative with strong omnichannel support.

    Full Freshdesk review · Compare: Freshdesk vs HubSpot Service Hub · Alternatives

  2. #2HubSpot Service Hub(rank #6 in Intercom vs Front vs Help Scout: 11 Best Customer Support Software 2026)

    Free tier

    The default choice for support if you already use HubSpot CRM.

    Full HubSpot Service Hub review · Alternatives

  3. #3Zoho Desk(rank #7 in Intercom vs Front vs Help Scout: 11 Best Customer Support Software 2026)

    Free tier

    Offers an incredible number of features for an unbeatable price.

    Full Zoho Desk review · Alternatives

  4. #4LiveAgent(rank #8 in Intercom vs Front vs Help Scout: 11 Best Customer Support Software 2026)

    Free tier

    A very fast live chat widget and broad channel support.

    Full LiveAgent review · Alternatives

  5. #5Crisp(rank #11 in Intercom vs Front vs Help Scout: 11 Best Customer Support Software 2026)

    Free tier

    A broad, all-in-one messaging platform, not just a help desk.

    Full Crisp review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .