Top 11AI made for AI

The 11 highest-rated ai · conversational

The highest-rated provider in the Top 11 The 11 Best Chatbot Software Platforms is Intercom at 9.3/9.4, followed by Drift (9.1/9.4).

Why this answer

Sorted by our 9.4-point composite score across 5 weighted criteria (see /methodology). Identical to the canonical ranking when the canonical ranking is also score-ordered.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Intercom(rank #1 in The 11 Best Chatbot Software Platforms)

    9.3/9.4

    The best all-in-one platform for AI-powered support, sales, and marketing conversations.

    Full Intercom review · Compare: Intercom vs Drift · Alternatives

  2. #2Drift(rank #2 in The 11 Best Chatbot Software Platforms)

    9.1/9.4

    The top choice for B2B sales teams wanting to qualify leads and book meetings automatically.

    Full Drift review · Alternatives

  3. #3Zendesk(rank #3 in The 11 Best Chatbot Software Platforms)

    8.8/9.4

    The best chatbot for teams already invested in the Zendesk support suite.

    Full Zendesk review · Alternatives

  4. #4HubSpot Service Hub(rank #4 in The 11 Best Chatbot Software Platforms)

    8.6/9.4

    The best choice for SMBs already using the HubSpot CRM platform.

    Full HubSpot Service Hub review · Alternatives

  5. #5Ada(rank #5 in The 11 Best Chatbot Software Platforms)

    8.4/9.4

    A powerful, enterprise-grade platform for automating customer support at scale.

    Full Ada review · Alternatives

  6. #6Tidio(rank #6 in The 11 Best Chatbot Software Platforms)

    8.1/9.4

    The best value platform for small businesses needing a simple, effective chatbot.

    Full Tidio review · Alternatives

  7. #7Freshchat (Freshworks)(rank #7 in The 11 Best Chatbot Software Platforms)

    7.9/9.4

    A solid, well-priced chatbot for support and sales, especially for Freshworks users.

    Full Freshchat (Freshworks) review · Alternatives

  8. #8LiveChat(rank #8 in The 11 Best Chatbot Software Platforms)

    7.7/9.4

    A top-tier live chat tool with solid, easy-to-implement chatbot capabilities.

    Full LiveChat review · Alternatives

  9. #9CustomGPT(rank #9 in The 11 Best Chatbot Software Platforms)

    7.5/9.4

    The best tool for creating an accurate AI bot from your website and documents.

    Full CustomGPT review · Alternatives

  10. #10Botpress(rank #10 in The 11 Best Chatbot Software Platforms)

    7.3/9.4

    A flexible, developer-focused platform for building highly custom chatbots.

    Full Botpress review · Alternatives

  11. #11Rasa(rank #11 in The 11 Best Chatbot Software Platforms)

    7/9.4

    The leading open-source framework for teams who want to build and host their own AI assistant.

    Full Rasa review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .