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Top 11 HIPAA-compliant it · service management

ServiceNow is the highest-ranked Top 11 The 11 Best ITSM Software Platforms provider holding HIPAA compliance.

Why this answer

Filtered to entries that publicly document HIPAA compliance (in their security page, trust center, or marketing collateral). "In progress" claims do not qualify.

Showing all 7 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best ITSM Software Platforms.

  1. #1ServiceNow(rank #1 in The 11 Best ITSM Software Platforms)

    FedRAMP, SOC 2, ISO 27001, HIPAA, GDPR

    The market leader for large enterprises with complex needs due to its powerful, extensible platform.

    Full ServiceNow review · Compare: ServiceNow vs Freshservice · Alternatives

  2. #2Freshservice(rank #3 in The 11 Best ITSM Software Platforms)

    SOC 2, ISO 27001, HIPAA, GDPR

    The best option for usability and quick setup, especially for mid-market teams.

    Full Freshservice review · Alternatives

  3. #3ManageEngine ServiceDesk Plus(rank #4 in The 11 Best ITSM Software Platforms)

    SOC 2, ISO 27001, GDPR, HIPAA

    Offers the best value by bundling ITSM, ITAM, and endpoint management features.

    Full ManageEngine ServiceDesk Plus review · Alternatives

  4. #4Ivanti Neurons for ITSM(rank #6 in The 11 Best ITSM Software Platforms)

    FedRAMP, SOC 2, ISO 27001, HIPAA

    Best for unifying ITSM with endpoint management and security in a single platform.

    Full Ivanti Neurons for ITSM review · Alternatives

  5. #5BMC Helix ITSM(rank #7 in The 11 Best ITSM Software Platforms)

    FedRAMP, SOC 2, ISO 27001, HIPAA, GDPR

    A powerful, ITIL-centric platform for large enterprises, though less modern than ServiceNow.

    Full BMC Helix ITSM review · Alternatives

  6. #6SysAid(rank #9 in The 11 Best ITSM Software Platforms)

    SOC 2, ISO 27001, GDPR, HIPAA

    A strong choice for automation, helping smaller IT teams manage high ticket volumes effectively.

    Full SysAid review · Alternatives

  7. #7monday.com(rank #11 in The 11 Best ITSM Software Platforms)

    SOC 2, ISO 27001, HIPAA, GDPR

    A flexible Work OS, not a true ITSM tool, for teams wanting simple, visual request tracking.

    Full monday.com review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .