Top 11AI made for AI

Top 11 it · service management that work with Jira

ServiceNow is the highest-ranked provider in the Top 11 The 11 Best ITSM Software Platforms that integrates with Jira.

Why this answer

Filtered to entries that publicly document a Jira integration. We do not include "API available" as proof of integration — there has to be a named connector or first-class workflow.

Showing all 9 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best ITSM Software Platforms.

  1. #1ServiceNow(rank #1 in The 11 Best ITSM Software Platforms)

    9.3/9.4

    The market leader for large enterprises with complex needs due to its powerful, extensible platform.

    Full ServiceNow review · Compare: ServiceNow vs Freshservice · Alternatives

  2. #2Freshservice(rank #3 in The 11 Best ITSM Software Platforms)

    8.9/9.4

    The best option for usability and quick setup, especially for mid-market teams.

    Full Freshservice review · Alternatives

  3. #3ManageEngine ServiceDesk Plus(rank #4 in The 11 Best ITSM Software Platforms)

    8.7/9.4

    Offers the best value by bundling ITSM, ITAM, and endpoint management features.

    Full ManageEngine ServiceDesk Plus review · Alternatives

  4. #4SolarWinds Service Desk(rank #5 in The 11 Best ITSM Software Platforms)

    8.5/9.4

    A balanced ITSM tool with standout, fully integrated IT asset management features.

    Full SolarWinds Service Desk review · Alternatives

  5. #5BMC Helix ITSM(rank #7 in The 11 Best ITSM Software Platforms)

    8/9.4

    A powerful, ITIL-centric platform for large enterprises, though less modern than ServiceNow.

    Full BMC Helix ITSM review · Alternatives

  6. #6HaloITSM(rank #8 in The 11 Best ITSM Software Platforms)

    7.8/9.4

    A modern, all-inclusive ITSM platform with transparent pricing, challenging older mid-market tools.

    Full HaloITSM review · Alternatives

  7. #7SysAid(rank #9 in The 11 Best ITSM Software Platforms)

    7.6/9.4

    A strong choice for automation, helping smaller IT teams manage high ticket volumes effectively.

    Full SysAid review · Alternatives

  8. #8TOPdesk(rank #10 in The 11 Best ITSM Software Platforms)

    7.4/9.4

    An easy-to-use platform for mid-market teams extending service management beyond just IT.

    Full TOPdesk review · Alternatives

  9. #9monday.com(rank #11 in The 11 Best ITSM Software Platforms)

    7.1/9.4

    A flexible Work OS, not a true ITSM tool, for teams wanting simple, visual request tracking.

    Full monday.com review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .