Free customer experience in the Top 11
5 providers in the Top 11 Best NPS Survey Software offer a free tier; the most credible is Delighted.
Why this answer
Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.
Showing all 5 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked Best NPS Survey Software.
#1Delighted(rank #1 in Best NPS Survey Software)
Free tierFastest path to a clean, multi-channel NPS program.
Full Delighted review · Compare: Delighted vs SurveySparrow · Alternatives
#2SurveySparrow(rank #7 in Best NPS Survey Software)
Free tierConversational format that lifts survey completion rates.
#3SurveyMonkey(rank #9 in Best NPS Survey Software)
Free tierReady NPS template inside a tool teams already know.
#4Zonka Feedback(rank #10 in Best NPS Survey Software)
Free tierWide channel set including kiosk and offline at a fair price.
#5Refiner(rank #11 in Best NPS Survey Software)
Free tierBehavior-targeted in-product NPS for product-led teams.
Methodology: /methodology · No paid placement ever · Verified .