Free customer experience in the Top 11

5 providers in the Top 11 Best NPS Survey Software offer a free tier; the most credible is Delighted.

Why this answer

Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.

Showing all 5 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked Best NPS Survey Software.

  1. #1Delighted(rank #1 in Best NPS Survey Software)

    Free tier

    Fastest path to a clean, multi-channel NPS program.

    Full Delighted review · Compare: Delighted vs SurveySparrow · Alternatives

  2. #2SurveySparrow(rank #7 in Best NPS Survey Software)

    Free tier

    Conversational format that lifts survey completion rates.

    Full SurveySparrow review · Alternatives

  3. #3SurveyMonkey(rank #9 in Best NPS Survey Software)

    Free tier

    Ready NPS template inside a tool teams already know.

    Full SurveyMonkey review · Alternatives

  4. #4Zonka Feedback(rank #10 in Best NPS Survey Software)

    Free tier

    Wide channel set including kiosk and offline at a fair price.

    Full Zonka Feedback review · Alternatives

  5. #5Refiner(rank #11 in Best NPS Survey Software)

    Free tier

    Behavior-targeted in-product NPS for product-led teams.

    Full Refiner review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .