The 11 cheapest customer experience

The cheapest provider in the Top 11 Best NPS Survey Software is Delighted, followed by Refiner.

Why this answer

Sorted by published starting price, lowest first. We use each provider's lowest documented price band; where pricing is undisclosed, the entry falls to the bottom of the list.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Delighted(rank #1 in Best NPS Survey Software)

    Fastest path to a clean, multi-channel NPS program.

    Full Delighted review · Compare: Delighted vs Refiner · Alternatives

  2. #2Refiner(rank #11 in Best NPS Survey Software)

    Behavior-targeted in-product NPS for product-led teams.

    Full Refiner review · Alternatives

  3. #3SurveyMonkey(rank #9 in Best NPS Survey Software)

    $25/mo+

    Ready NPS template inside a tool teams already know.

    Full SurveyMonkey review · Alternatives

  4. #4SurveySparrow(rank #7 in Best NPS Survey Software)

    $39/mo+

    Conversational format that lifts survey completion rates.

    Full SurveySparrow review · Alternatives

  5. #5Zonka Feedback(rank #10 in Best NPS Survey Software)

    $49/mo+

    Wide channel set including kiosk and offline at a fair price.

    Full Zonka Feedback review · Alternatives

  6. #6Retently(rank #3 in Best NPS Survey Software)

    $50/mo+

    Near-enterprise analytics and segmentation at mid-market pricing.

    Full Retently review · Alternatives

  7. #7AskNicely(rank #2 in Best NPS Survey Software)

    Turns every response into frontline follow-up and coaching.

    Full AskNicely review · Alternatives

  8. #8Qualtrics(rank #4 in Best NPS Survey Software)

    Deepest analytics, sold as part of a full XM platform.

    Full Qualtrics review · Alternatives

  9. #9Medallia(rank #5 in Best NPS Survey Software)

    Omnichannel signal capture and role-based action at scale.

    Full Medallia review · Alternatives

  10. #10InMoment(rank #6 in Best NPS Survey Software)

    Enterprise CX depth with strong text analytics.

    Full InMoment review · Alternatives

  11. #11GetFeedback(rank #8 in Best NPS Survey Software)

    NPS triggered by and written back into Salesforce.

    Full GetFeedback review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .