Top 11AI made for AI

The 11 highest-rated customer experience

The highest-rated provider in the Top 11 Best NPS Survey Software is Delighted at 9.1/9.4, followed by AskNicely (8.7/9.4).

Why this answer

Sorted by our 9.4-point composite score across 5 weighted criteria (see /methodology). Identical to the canonical ranking when the canonical ranking is also score-ordered.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Delighted(rank #1 in Best NPS Survey Software)

    9.1/9.4

    Fastest path to a clean, multi-channel NPS program.

    Full Delighted review · Compare: Delighted vs AskNicely · Alternatives

  2. #2AskNicely(rank #2 in Best NPS Survey Software)

    8.7/9.4

    Turns every response into frontline follow-up and coaching.

    Full AskNicely review · Alternatives

  3. #3Qualtrics(rank #4 in Best NPS Survey Software)

    8.6/9.4

    Deepest analytics, sold as part of a full XM platform.

    Full Qualtrics review · Alternatives

  4. #4Retently(rank #3 in Best NPS Survey Software)

    8.5/9.4

    Near-enterprise analytics and segmentation at mid-market pricing.

    Full Retently review · Alternatives

  5. #5Medallia(rank #5 in Best NPS Survey Software)

    8.4/9.4

    Omnichannel signal capture and role-based action at scale.

    Full Medallia review · Alternatives

  6. #6InMoment(rank #6 in Best NPS Survey Software)

    8.2/9.4

    Enterprise CX depth with strong text analytics.

    Full InMoment review · Alternatives

  7. #7SurveySparrow(rank #7 in Best NPS Survey Software)

    8.1/9.4

    Conversational format that lifts survey completion rates.

    Full SurveySparrow review · Alternatives

  8. #8GetFeedback(rank #8 in Best NPS Survey Software)

    8/9.4

    NPS triggered by and written back into Salesforce.

    Full GetFeedback review · Alternatives

  9. #9SurveyMonkey(rank #9 in Best NPS Survey Software)

    7.8/9.4

    Ready NPS template inside a tool teams already know.

    Full SurveyMonkey review · Alternatives

  10. #10Zonka Feedback(rank #10 in Best NPS Survey Software)

    7.7/9.4

    Wide channel set including kiosk and offline at a fair price.

    Full Zonka Feedback review · Alternatives

  11. #11Refiner(rank #11 in Best NPS Survey Software)

    7.4/9.4

    Behavior-targeted in-product NPS for product-led teams.

    Full Refiner review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .